Refund policy

Due to the nature of cosmetic and personal care products, all sales are final.

Final Sale Policy

For health and safety reasons, we do not accept returns or exchanges on any CHÉ products. This includes, but is not limited to:

• Lip glosses

• Lip liners

• Lip care products

Once an order has been processed and shipped, it cannot be canceled, returned, or exchanged.

Damaged or Incorrect Orders

If you receive a damaged item or an incorrect product, please contact us within 48 hours of delivery at [your business email].

To assist you, please include:

• Your order number

• Clear photos of the damaged or incorrect item

Once reviewed, we will gladly issue a replacement or store credit, at our discretion.

Lost or Stolen Packages

CHÉ is not responsible for lost or stolen packages once the carrier has marked the order as delivered. We recommend contacting the shipping carrier directly for assistance.

Contact

If you have any questions regarding your order, please contact us at:

[Hello@chebeautyhouse.com]